At Your Service!
Service is our middle name. We take pride in tailoring each system design to meet the unique challenges and needs of the individual customer. Our obsessive attention to detail is surpassed only by the quality of our personalized service. We like to think that these are just a few reasons why some customers have partnered with us for over 40 years!
Design Build Consulting
By choosing Seibold Security as your design/build consultant you benefit by having a team of technical specialists that are fully aware of the level of drawing and document detail required to accurately define a project in terms of cost and functionality. Our team of Project Managers, CAD Designers, IT personnel, and Field Service Technicians have the technical expertise and in-depth knowledge necessary for design/build projects.
Through our process we can help you define and tailor the best system for your current and future security requirements.
- System Analysis: Our Project Manager will conduct a detailed walk-through of your facility to determine the best options for your specific needs.
- Proposal: We prepare a proposal outlining your entire tailored security system. System diagrams show the step by step process.
- Floor Plans & Riser: Our design team lays out the security devices on your existing floor plan and creates a riser with the technical information to make installation of your security system accurate and seamless.
- Detailed Drawings: Our design team prepares detailed drawings of the security devices, including specific wire types used for the each device.
- Specification Sheets: Specification sheets and installation guides for all security devices used in the project are provided.
- Installation & Testing: Our trained field service technicians will provide installation, programming, and testing of your security system.
- Service Package: We offer a comprehensive service package for every security system we design and install.
Maintenance
Seibold Security offers a full line of Maintenance Services, including Service Contracts specifically designed to meet your needs and budget. Service is available 7 days a week, 24 hours a day. Response times are among the fastest in the industry. Seibold Security operates a fleet of fully stocked service vehicles throughout the regions in which we serve. Our extensive maintenance plans include:
Software Upgrades: We maintain software upgrade plans with all of our major partners, allowing us to keep your system current with the latest technologies and updates
System Health Checks: We check-in our your system on a regular basis to evaluate system performance, look for trends, and possible areas that need to be addressed.
24/7/365 Support: We keep technicians on the ready and offer some of the fastest response times in the industry.
Routine Hardware Maintenance: We make sure your hardware is optimized and in working order and can suggest repairs or other updates to keep
Regular Calls and Visits: Our account management team checks in on a regular basis to make sure all aspects of your system continues to exceed your expectations.
Tech Support
With a Seibold Security designed security solution, you can be assured that your site will be secure from every angle, and that you are being protected with the highest level of security available today. But you don’t have to go it alone. Not only will your Seibold Security Customer Support Team be there for you through the installation process, but we will be there for as long as you own the system. And you also benefit by having a team of Technical Specialists available to answer your questions and keep your system up and running 24/7/365.
Installation
Seibold Security is among the most experienced security installation companies in the world. Each installation is performed with exacting standards. We utilize in house installation personnel, avoiding sub-contractors whenever possible. Each project is assigned to a Seibold Security Project Manager with more than 25 years of installation experience. In many instances, installation work can be performed after hours or on weekends eliminating the need to disrupt your business.
Training
Seibold Security offers comprehensive training on all products that we sell. Training can be conducted by one of our highly trained learning solutions experts or by our represented manufacturers. Training can be done at one of our headquarters, the manufacturers training facility or on your customer site. Whatever your training needs, we can design a customer training package to meet them!